Touch Thailand

Touch Software

Our tailor-made software is easy to work with, and will serve your guests 24 hours a day.

The Touch Thailand software is developed to be a tailor made solution, assisting your hotel, resort or guesthouse to serve your customers’ needs 24 hours a day, replacing your dusty hotel handbook with a tablet. This way you can engage your customers, provide updated information from anywhere, save money – and increase in-house sales. Our software is the most advanced – yet easy to use on the hospitality market.

The software is specifically developed to work on tablets, smart-phones and large touch displays. You can route every request from a guest to the department of your choice, -or just your front desk. You will be able to follow orders, income and orders together with customer satisfaction instantly from anywhere in the world.


Features

We work together with you, in order to customize your solution making sure that all needs are covered from a customer’s perspective, based on the services you provide today. Our tablet software is build using tiles on the start screen. The tiles can provide the following of your choice:

Branded version

Your version of the Touch software will be unique and branded with your resorts or hotels logo and information.

Concierge (build in messaging)

One touch concierge service, where your guests will be able to communicate directly with the front desk through the instant messaging service, keeping track of what was said and done. We provide the option to create a welcome letter to your guests, so they will receive a warm welcome first time they use the tablet.

Room service

Display your full room service menu, and promotions from one or more restaurants, and make it easy for your guests to order. Your guest will receive a confirmation when the order is received, and even when the food is ready to be delivered to the room.

Transportation

Display all transportation services you are offering, - from daily shuttle services, or motorbike rentals, taxis, car rentals etc. including prices. The customer can book through the tablet, and will receive confirmation from your front desk when the order has been handled.

Hotel / resort facilities

Provide full information to your guest about all facilities that you provide in your hotel or resort, including pictures, texts, openings hours, and special offers. Information can be changed and updated instantly from any location with Internet access.

Golf booking made easy

Display information of the Golf courses you are offering your guest. Update information, prices and pictures from your front desk. Your guests can book the green fees directly from the tablet and communicate directly with the provider through the build in messaging function, in case you are not handling the golf booking yourself.

Satisfaction Questionnaire – valuable information at your fingertips

Create your own customized satisfaction questionnaire and make it easy for your guests to fill it out directly on the tablet. Follow the updated results online when you need them, without having to collect – print and handout paper questionnaires.

Tour booking made easy

Display information about the tours you are offering your guest. Update information, prices and pictures centrally from your front desk. Your guests can book the tours directly from the tablet and communicate directly with the tour provider through the build in messaging function, in case you are not handling the tours yourself.

Weather information

Provide updated and automated weather information to your customer for the next five days.

Local information

Provide your guests with updated as well as historical information about the area, in order to get a better understanding about the destination.

Promotions

Display promotions from your hotel or resort. Create them ahead if you like, and set start and expiry dates. Happy hours?, Valentines dinner, or maybe you have a good deal with a local shop that could benefit your guests ?. It is easy to create them from the front desk and saves cost of the printing and handling.

Reporting module

With the Touch reporting module, you can access all information regarding the usage of the tablets. You can see which articles are getting read mostly, as well as which items are selling best per week, day, and month from the room service menu. There are many reporting options, which can be easy accessed by the persons you choose from anywhere in the world.

Newspaper & Magazines

If you have an arrangement with local or global newspapers and magazines you can display the pdf versions so your guests can easily read local or global information updated when needed.

Movie playlist and TV channel information

Provide your guests with the updated movie playlist of the month, and information about the TV channels that you are offering.

Customized tiles

Not many resorts or hotels provides exactly the same services. Our software is very flexible to use, and it is easy to create customized tiles that can provide any information not listed above.

Locked tablets

The Touch tablets are locked, so that your guests cannot access other Internet content and by accident violate local rules of the Internet usage. The tablets will only provide the information of your choice.

Important phone numbers

Display all important phone numbers, police, hospitals, banks, immigration and everything else that you know could help your guests needs.


Pricing - rental

The tablet market is moving fast and we do not recommend you to buy tablets. Instead we offer you to rent our brand-new tablets on a 24 month scheme. After they are returned at the end of the rental period, they will be reset, and given to schools in the local area for education purposes with your hotel or resort as official sponsor. Local rules apply for how you can deduct tax on charity.

Startup fee

25.000 Baht including customization and 1 day training at your location.

Tablets

1-25 tablets 1500 THB setup fee / tablet 649 THB / month in 24 months
26-50 tablets 1300 THB setup fee / tablet 549 THB / month in 24 months
51-99 tablets 1100 THB setup fee / tablet 549 THB / month in 24 months
+100 tablets 800 THB setup fee / tablet 316 THB / month in 24 months

Pricing - ownership

If you want to buy the tablets, - you can chose to do so. Either you can buy them from a provider by your choice, - or you can buy them from us. Our tablets are Dual core, and priced at USD 275 per tablet, and you are welcome to request the details of the tablets from us, in order to compare the price and specifications with the market.

Our software can be used for a monthly fee per tablet as follows:

Startup fee

25.000 Baht including customization and 1 day training at your location.

Tablets

1-25 tablets 1500 THB setup fee / tablet 649 THB / month in 24 months
26-50 tablets 1300 THB setup fee / tablet 549 THB / month in 24 months
51-99 tablets 1100 THB setup fee / tablet 549 THB / month in 24 months
+100 tablets 800 THB setup fee / tablet 316 THB / month in 24 months

If you don’t like to pay a monthly fee, - you can own your version of the software, please contact us for further information regarding obtaining your own license.


Notes

If you chose to rent the tablets, - the prices includes insurance in case something happens to the tablet. However the insurance only covers damages beyond 2000 THB. The first 2000 must be covered by the guest or your hotel / resort.

Products

Touch Thailand Software
Social WiFi
42" Touch Screen
Tablets
Menu Software
Waiter Bell

Clients

Hotel Managers
Restaurant & Bars
Real Estate Agents

Information

Contact
About Touch Thailand

Touch Hospitality Services Co.,Ltd

Phetkasem Rd. 102
77110 Hua Hin
Thailand
+66 8 5409 1201